Sometimes private communication is a better approach than a public one

I’m flying back home this morning from a MSFT-internal training conference that was very good.  Orlando is an interesting place, but the weather wasn’t so muggy this time, and the venue (Gaylord Palms Resort) was great.  Nice job, event organizers!

This week has been an interesting one for me because it’s the first time that I’ve had a public presentation and meetings with other MSFT folks in my new role as a corporate person.  It has caused me to be thinking a little bit about how my interactions with folks are changing. 

So, I’m catching up on some blog postings in my offline and pre-fetched version of FeedDemon, and I read Ed Brill’s post from last week about public and private communication.  I thought it was simple and brilliant, and an example worth remembering about the importance of choosing the most appropriate channel for communications.   Please take a minute and read his post, if you haven’t already.

For the last 9 years, I’ve been serving as a technical representative for the companies that I’ve been working for with many customers, all geographically located in the pacific northwest.  I’ve been as open and approachable towards them as I could have been.  Now, my relationships and interactions are undergoing some change.  I now have a different, broad, worldwide collection of customers that consist of the Microsoft SharePoint specialists in the field, SharePoint ISV Partners, and SharePoint customers at a very broad level.   It will be an interesting few months for me as I switch gears into this new working framework.  I expect that the gear change will be smoothly, but this is a gear that I haven’t ridden many miles in yet.  Your feedback and suggestions and advice are appreciated.

It’s your choice as to whether your comments are of a public or private nature.  Please feel free to reach out to me at any time. 

(I don’t follow as many communication channels as Ed details in his blog entry, – I experimented with Twitter for a couple of weeks a while ago, but couldn’t figure out what it was providing for me as a benefit in exchange for the quantity of time that I was investing in it.  I’m probably just clueless.  Hence, the more appropriate it would be for you to send me your advice about how to help enable the SharePoint Partners in the world. )

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